The Ladder of Change is a powerful tool to help think through the steps towards change, clearly articulating the levels of success you need in order for a truly sustainable set of outcomes to be achieved. I’m going to take the example of an intersectional approach to PMEL to show you how to use the Ladder of Change in your work. I may follow up with an infographic on this, if that would be useful. Let me know!
The ladder of change metaphor visualizes various stages of transformation individuals and communities go through when addressing issues, challenges, or inequalities. It envisions change as a journey with distinct rungs, each representing a level of awareness, engagement, and action. The stages typically include:
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Unawareness: At the base of the ladder, individuals might be unaware of an issue’s existence or its implications. They lack the knowledge required to engage with the matter.
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Awareness: Moving up, people become conscious of the issue’s existence and significance. They start to acknowledge its relevance to their lives.
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Understanding: As individuals delve deeper, they gain a better understanding of the complexities, root causes, and systemic factors contributing to the issue.
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Engagement: The next step involves active engagement, where individuals commit to taking action. This can range from personal behaviour changes to advocating for broader societal shifts.
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Action: Finally, the ladder culminates in tangible actions that lead to real change. These actions could include policy advocacy, community initiatives, and other forms of transformative work.
Intersectionality, a concept articulated by Kimberlé Crenshaw, emphasizes the interconnected nature of multiple social identities and systems of oppression. It acknowledges that individuals embody a range of identities (such as gender, race, class, and more) that intersect and interact to shape their experiences.
When integrating intersectionality into M&E using the ladder of change, consider how different identity factors influence people’s awareness, engagement, and actions at each rung.
Think about how the biases and structures we each grew up in influence our world views, and values including what we believe to be right and wrong. Understanding each other’s ways of thinking gives us an insight into how our communities would think, and in a behaviour change project, that level of empathy is essential.
Recognizing Complexity: Intersectional M&E begins by acknowledging that individuals experience issues differently due to their intersecting identities. Understanding how awareness, engagement, and actions vary across diverse groups is essential.
Inclusive Data Collection: M&E efforts incorporate data collection methods that capture the nuances of intersecting identities. This ensures that the experiences and needs of marginalized groups are adequately represented.
Tailored Interventions: Intersectional M&E informs the design of interventions that account for the unique challenges faced by different identity groups. This includes tailoring awareness campaigns and strategies to resonate with specific communities.
Contextual Insights: Understanding the intersectional dynamics helps identify barriers and opportunities for engagement. This knowledge guides the development of strategies that address the specific needs of various identity groups.
Measuring Impact: Intersectional M&E assesses the impact of interventions not only in terms of overall change but also in terms of how different groups have been affected. This ensures that the ladder of change is being climbed at equitable rates across identities.


